The second-hand marketplace Users Share Anger Over Sizing Modifications
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has altered its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
It has advised users to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Size Classification Changes
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Required Changes
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The platform boasts over 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods following member complaints.